Too often we get caught up in the day-to-day tensions that arise between our co-workers or fellow students. Although we ourselves may remain mostly uninvolved in the conflicts that come about through the normal discourse of our activities, the animosities and disputes between our colleagues can be distracting, and even harmful to the objectives of our workplace or classrooms. For this reason it can be helpful for all of us to have at hand some ideas and tactics to help alleviate issues that can arise from time to time – ideas and tactics that can help us maintain a pleasant working or study environment.
Susan M. Heathfield offers some suggestions that may be of use in addressing these issues.
It would be reasonable to assume that we can all agree on the benefits of a safe, respectful and harmonious workplace or classroom. To be fulfilling and consistent with our needs for growth and development, our work and study should be challenging and should contribute to the expansion of our horizons. However, the day-to-day challenges we face should not include distractions such as interpersonal conflicts, especially not if they culminate in a hostile environment that can only damage our overall scholastic, social, personal, and/or professional development. Ms. Heathfield’s suggestions are helpful in giving us a few ideas to shape our work and study environments, rather than becoming victims of them.
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